How we handle your data.
Out Sauce is a B2B paraplanning service. Most privacy obligations bite during an engagement and sit in the engagement agreement. This page covers what we do on the public site and the principles we carry into every job.
Privacy Act 1988, Australian Privacy Principles.
Out Sauce operates under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The APPs cover how personal information is collected, used, stored, disclosed, and accessed.
What the public site collects.
The public site collects what you submit through the contact and firm-qualifier forms: name, firm, contact details, and whatever context you give us about the work. We use that to respond and, if it becomes an engagement, to scope it.
Form submissions are processed by our forms provider and routed to our internal systems. They are not used for advertising and are not shared with third parties outside the engagement flow.
Client data is handled under a signed agreement.
Every engagement begins with a written confidentiality and data-handling agreement. Client data lives on Australian-hosted storage. Access is logged. IT security is in place. Cyber liability insurance is held at the company level.
Wherever practicable we work inside the adviser's environment (their planning software, their secure share). Client information does not leave the kitchen except as the engagement requires.
Retention of client data is governed by the engagement agreement and any applicable legal or professional obligation. It is not set as a fixed period on this page.
Australian-hosted, not offshored.
Storage of client material is on Australian-hosted infrastructure. Out Sauce does not transfer client files offshore as a matter of course. Where any third-party processor we rely on stores data outside Australia, that is disclosed in the engagement agreement.
Your APP rights.
Under the APPs you can ask what personal information we hold about you, ask us to correct it, and raise a privacy concern. For client data handled during an engagement, route the request through the adviser whose engagement holds the file; we will work with them to respond.
For privacy concerns about the public site, use the form on /contact. If a concern is not resolved to your satisfaction, the Office of the Australian Information Commissioner (OAIC) accepts complaints.
Companion pages.
Trust posture, insurance, and regulatory stance sit at /standards. Working terms sit at /terms.